Alerts and Complaints

New Delivery Process

Determination n. 8/2011 (Start of the New Delivery Process supervision)

Determination n. 25/2011 (Results of the New Delivery Process supervision)

Determination n. 12/2012 - Starts of the monitoring activities on the Single Queue system for the management of the Work Orders

Determination n. 17/2012 - Results of the monitoring activities on the Single Queue system for the management of the Work Orders

Monitoring activity on the "single queue" waiting list

Determination n. 3/2013 - Results of the monitoring activities on the Single Queue system for the management of the Work Orders

Determination no. 3/2014 - Results of monitoring activities on the Single Queue system for the year 2013

Determination no. 4/2014 - Start of monitoring activity on the Single Queue system for the year 2014

Determination no. 2/2015 - Results of monitoring activities on the Single Queue system for the year 2014

Determination no. 3/2015 - Start of monitoring activity on the Single Queue system for the year 2015